Payment Options
accepted forms of payment
Payment is due at time of service. Cash or check is preferable, but we gladly accept credit cards and FSA/HSA. Payments can also be made ahead of time through the patient portal.
In-network
We participate with the following insurances: Excellus BlueCross BlueShield/Anthem, United, Empire/NYSHIP, Aetna, and Veterans Affairs. Amount due at time of service will vary depending on your coverage. Contact us to find out more about what your plan covers and what your financial responsibility might be.
Out-of-network options
Should you have a different insurance company than listed above, we are happy to provide a superbill via email that you can submit to your insurance for reimbursement.
economic hardship
We are in the process of setting up a fund for patients that cannot afford care. Check back for updates about this upcoming option!
workers compensation & no-fault/pip
We are occasionally able to accept a limited number of Workers Compensation and No-Fault cases. Please inquire about current availability.
medicare acupuncture coverage
While Medicare has added acupuncture coverage (12 visits for the treatment of low back pain with no specific cause), licensed acupuncturists are not approved payees at this time and Ruby Acupuncture Clinic cannot bill Medicare. Becoming Medicare-approved providers is currently being politically pursued by the acupuncture profession, but as of now, only professions that are currently in the Medicare system can bill for covered acupuncture treatments (medical doctors and chiropractors, for example). However, in New York State, only licensed acupuncturists can needle. Our recommendation is to find a provider that may be dually licensed, which would allow them to bill Medicare and provide acupuncture services.